Clear terms.
Accountable practices.
Policies and proposed agreements for the LumaFence platform.
Terms of Service
The proposed commercial framework for using the LumaFence website, API, and hosted service.
Read document ↗Privacy Notice
How the current preview handles data and what must be confirmed for the hosted service.
Read document ↗Acceptable Use Policy
Rules for responsible use of screening, credentials, integrations, and platform resources.
Read document ↗Billing and Cancellation
Plan allowances, metered usage, renewal, cancellation, and proposed refund handling.
Read document ↗Data Processing Addendum
A proposed customer processing agreement with security and processing schedules.
Read document ↗Subprocessors and Providers
The provider roles identified in the architecture, with deployment verification still required.
Read document ↗Cookie Notice
Browser storage and tracking in the current preview.
Read document ↗Privacy Rights
How access, deletion, correction, and other data requests should be handled.
Read document ↗Data Retention
Engineering defaults, deletion boundaries, and production decisions still to be approved.
Read document ↗Security Overview
Implemented safeguards and the limits of current assurance.
Read document ↗Responsible Disclosure
A careful process for reporting suspected vulnerabilities.
Read document ↗AI and Screening Limitations
What a LumaFence decision means and where human judgment remains necessary.
Read document ↗